Passage™ · The M&A integration method · By Daniel Xuereb
Deals close on paper. They succeed in the integration.
Passage is my method for the digital, change and people side of a deal. Four stages, one continuous thread, from the read that should shape the negotiation to the report that proves the value landed. The integration method for digital, change and people.
Sound → Pilot → Transit → Harbour
The problem it solves
Most firms can run a deal. Far fewer can land one.
- 0%+
- of acquisitions fail to deliver their expected value, most often in execution, not the deal terms
- 40-60%
- of deal synergies now run through technology and data workstreams
- #1
- cause of value leakage is people and change: the capability that quietly walks out the door
Passage exists for one reason. Most firms can run a deal, and most can write a plan. Far fewer can carry the digital, change and people threads from the first read all the way to realised value, with one method and one source of truth.
The method
Four stages. One continuous thread.
Sound
Pre-deal
Measure the depth and the hazards before you commit.
Read the digital, change, people and readiness truth that should shape the deal. Never the price or the legal position; that stays with the deal team.
What this stage does
- Score the target across the five Passage dimensions
- Surface red flags, key-person risk and integration complexity
- Size the integration effort and cost before signing
- Flag conditions worth reflecting in terms and earn-outs
Primary output
Risk & Readiness Profile. A decision-grade read that informs the negotiation.
Pilot
Plan
Chart the course: the integration plan and the Day-1 design.
Convert the read into a formal, sequenced integration plan with a clear Day-1 and 100-day design, owned by an Integration Management Office.
What this stage does
- Stand up the IMO and workstream charters
- Sequence the roadmap and map interdependencies
- Design Day-1 and the 30, 60 and 100-day milestones
- Set the value-realisation baseline and measures
Primary output
Integration Plan. Charters, roadmap, RACI, Day-1 and 100-day plans.
Transit
Execute
Make the crossing: run the integration as a managed portfolio.
Run the integration as a managed portfolio: deliver the workstreams, drive adoption, and hold the line on the plan while managing risk and change.
What this stage does
- Run portfolio governance across all workstreams
- Track RAID, dependencies and milestone roll-up
- Lead change, comms and adoption to the front line
- Re-plan as reality moves; protect the value case
Primary output
Live Portfolio Control. Tracker, status cadence and exec read-outs.
Harbour
Measure & realise
Arrive and prove it: realise the value and bank the lessons.
Confirm the value the deal promised was realised, retire the integration, and bank what was learned for the next Passage.
What this stage does
- Measure benefits against the Pilot baseline
- Confirm adoption and operational stability
- Run the lessons-learned and close the IMO
- Hand to business-as-usual with a value report
Primary output
Value Realisation Report. Did the thesis hold? Evidence, not assertion.
The PMI-only on-ramp
Bearings
Brought in after close? Get your position, fast.
Bearings is the rapid orientation sprint I run when the deal is already done and there is no Sound assessment to inherit. In one to three weeks it reconstructs the position the pre-work would have given, honestly flagging what is still unknown, then the integration picks up at Pilot. Skipping the pre-work is a designed entry point, not a gap.
Primary output
Bearings Brief. A lighter Risk & Readiness Profile, gaps flagged honestly.
The assessment spine
Five dimensions, scored the same way at every stage.
Digital & Technology
Systems, data, AI, architecture, cyber, technical debt.
Change
Magnitude, comms, adoption, ways of working.
People
Key-person risk, capability, culture, retention.
Readiness
Ability to operate, absorb, sustain and go live.
Value & Outcomes
What the integration must deliver, and how it is measured.
Scored 1 to 5: Absent, Emerging, Defined, Integrated, Leading. Every dimension can be marked N/A, so Passage scales from a small bolt-on to a complex multi-entity integration without losing its shape.
Coverage that scales
Twelve digital domains. Each one assessed, or marked N/A.
Applications & ERP
Data & Analytics
AI & Automation
Infrastructure & Cloud
Cybersecurity
Integration & Middleware
Networks & End-user Compute
Digital Products & Customer
Licensing & Vendor Contracts
IT Operating Model
Technical Debt
Compliance & Sovereignty
AI & Automation is called out deliberately. In the modern deal it is both a value driver and a risk surface, so Passage treats it as a domain in its own right and threads it through every other.
AI in Passage
AI sits in the method twice.
AI as subject
What you are assessing and integrating
- Is the target's AI real capability or a thin wrapper?
- Who owns the models, the training data, the IP?
- Data provenance, consent and sovereignty
- AI risk posture: NIST AI RMF, ISO/IEC 42001
- Key-person dependency around the AI that matters
AI as accelerant
How I run Passage faster
- Draft red-flag and diligence summaries from the data room
- Map workstreams and surface interdependencies
- Generate first-cut charters, plans and comms
- Synthesise status and exceptions across the portfolio
- Pressure-test the value case and scenarios
Grounded in source documents, with a human in the loop on every judgement. AI drafts; I decide.
Not a deck. A working method.
Passage ships as a complete artefact suite.
Every stage has its working instruments, built and refined in real integrations: the Sound assessment and costing engine, the Bearings guide, stage playbooks, the live Transit tracker with its dashboard, RAID and multi-year value tracker, the stakeholder register with power-interest mapping, and the Harbour board read-out. One source of truth, read at four altitudes: the board sees the one-page story, the doers work the same live tracker beneath it.
In the suite
- 01Sound assessment & costing engine
- 02Bearings rapid-orientation guide
- 03Pilot playbook: IMO, charters, Day-1 design
- 04Transit playbook and live portfolio tracker
- 05Stakeholder register and engagement kit
- 06Harbour playbook, value report and board read-out
How Passage is priced
The reads are fixed price. The crossing is value share.
Passage prices the way everything I do is priced. Never a day rate.
Sound or Bearings
Fixed price per output
The Risk & Readiness Profile or the Bearings Brief is a defined output at a fixed fee, quoted inside 48 hours of the brief. You know the cost before you commit, and the read is yours whatever you decide about the deal.
Transit and Harbour
Base plus value share
Integration is where value share fits best, because deal synergies are measured by design. A modest base keeps me in the room; the real fee is an agreed percentage of synergies realised against the baseline set in Pilot. If the value does not land, the share does not either.
Exact numbers are set per deal, after the fit check, and you will know them before you commit to anything. Same rule as everything else on this site.
Common questions
Quick answers about Passage.
- What is Passage?
- Passage is the DPEX Consulting method for the digital, change and people side of mergers and acquisitions. It runs across four stages: Sound (pre-deal read), Pilot (plan), Transit (execute), and Harbour (measure and realise), with Bearings as the on-ramp when DPEX is engaged after the deal has closed.
- How is Passage priced?
- The reads are fixed price and the crossing is value share. Sound or Bearings is a defined output at a fixed fee, quoted inside 48 hours. Transit and Harbour are base plus value share: a modest monthly base plus an agreed percentage of synergies realised against the baseline set in Pilot. Daniel never charges a day rate.
- Can DPEX be brought in after the deal has closed?
- Yes. The Bearings on-ramp is a rapid orientation sprint of one to three weeks that reconstructs the position a full Sound assessment would have established, then the integration picks up at Pilot. This is the standalone post-merger integration engagement.
- What does Passage cover?
- Five dimensions scored at every stage: Digital and Technology, Change, People, Readiness, and Value and Outcomes. Inside Digital and Technology, twelve domains are assessed: Applications and ERP, Data and Analytics, AI and Automation, Infrastructure and Cloud, Cybersecurity, Integration and Middleware, Networks and End-user Compute, Digital Products and Customer, Licensing and Vendor Contracts, IT Operating Model, Technical Debt, and Compliance and Sovereignty.
- How does Daniel use AI inside Passage?
- AI sits in the method twice. As subject, when assessing whether a target's AI is real capability or a thin wrapper, who owns the models and training data, and the AI risk posture. As accelerant, when Daniel uses AI to draft red-flag summaries, map workstreams, generate first-cut charters, and pressure-test the value case. The judgement stays with Daniel.
Two ways to bring me in
The full passage, or just the crossing.
Full Passage
Sound → Pilot → Transit → Harbour
Engaged before the deal closes. One unbroken thread from the first read to realised value; the context never gets handed off.
PMI-only, standalone
Bearings → Pilot → Transit → Harbour
Brought in after close, with the deal already done. A rapid Bearings sprint recovers the position the pre-work would have given, then I pick up the integration. Designed for the harder, messier reality of arriving mid-passage.
Buying, merging or mid-integration
Tell me where the deal sits.
Two minutes on the fit check, or one paragraph by email about the deal and where it is up to. I reply inside two business days with how I would run it, the fixed fee for the read, and the value-share shape for the crossing.